If you can’t find the answer to your question please get in touch, we’d be happy to help.

A ‘Hybrid estate agent’ offers two options, an up front ‘Fixed Fee’ marketing package or a ‘No Sale – No Fee’ option.

A fixed fee

This is a one off up-front fee that enables you to utilise all of our experience and desire to see you sell your home.  With this package, you could save thousands and thousands of pounds on traditional “high street” fees!

No Sale – No Fee

This fee has no up-front payment and is based on the more traditional method of paying estate agents.

Complete Estate Agents are leading with the changing landscape of estate agency. Now, virtually every buyer searches for property online, without ever stepping foot in a high street shop.

Like high street agents, we do everything that you would hope and expect an agent to do. Unlike high street agents we don’t have expensive shops and large overheads so we can pass these savings onto you.

We cover the valuation, the marketing, photos and floorplans and upload everything to our virtual shop window, Rightmove, Zoopla and PrimeLocation. We introduce your property to our applicant list, and speak directly with all potential viewers qualifying their interest.

Your viewings can be accompanied (if required) and all offers are handled through our experienced negotiators. Like you, we only want to consider serious, good quality buyers that are keen to work with you and make the selling process as smooth as possible.  We do this by confirming their position, financial status and ability to buy.

We keep you updated throughout the conveyance process by liaising with your solicitor, your buyers and their solicitor, keeping you informed of exactly where you are in the legal process.

Should any issues arise during the selling process, our many years of experience make us confident that we will provide a smooth pathway forward.

We are experienced award winning agents who are changing the face of estate agency, driving honesty and transparency into the housing market at a fair cost.

Of course! We visit you on a confidential basis and we’ll simply chat through the options that we believe will help you to maximise your sale price whilst finding you the best quality buyer. We don’t have the back room sales targets that most agencies have, so you can be sure that our advice is purely there to assist you and only you.

We’ll provide evidence of comparable houses that are on the market already or have recently sold, so you’ll have a clear view of the reasons behind your valuation figure. We’ll also give you up-to-the minute market advice before working out a marketing strategy that fits perfectly to your time scales and selling desires.

Yes we can, but first of all you’ll need to check your current agency agreement and see if there is a sole agency period or penalty to withdraw from them (this is more common with high street agents).  The best thing to do is to talk to us.

You’ll find that we approach this on a confidential, consultative basis and advise on the legalities of your current agreement. We never advise anything that could put you in a position that may have an unexpected cost.  We also have history of selling houses that other agents have struggled to sell!  There’s reasons for this, and we’d be more than happy to explain how we do this when we meet you.

The time it takes to sell will also depend upon your circumstances and your timescale, so this is a bit of a “how long is a piece of string” question. It’s a question to which most sellers will require an answer.

There are several steps we take to ensure a speedy sale. Firstly, our marketing is contemporary, honest and enticing. Secondly, we utlilise the three largest property portals in the UK, Rightmove, Zoopla and Prime Location. Thirdly, we have a bank of applicants who are searching for property, and the moment your property goes live the listing is sent out. Often, these steps lead to quick viewings and offers.

OPEN DAYS are also a popular way to drive interest which frequently results in an instant sale.

Once you have decided to use Complete, you will be given a choice of a non-contract selling option, and a contracted option, both of which will be fully explained to you. The decision as to which you choose will solely be yours.

Yes, if you wish! Some sellers like to conduct viewings themselves and others prefer the agent to take control for them. We can discuss and advise to your individual needs.

Yes. It’s important that we understand and qualify the position of your buyer fully, and we will use our negotiating skills to confirm timescales, their own selling position and their financial status.  Once you are happy with your buyer’s position, we then enter financial negotiations.

Absolutely! This is a natural part of our process when speaking with applicants. It’s important for us to provide the very best quality of buyer to you too, which will enhance the sale of your home and provide the smoothest conveyance process possible.

That depends on your choice of marketing. We offer the choice of a pay up front Fixed Fee payment, which can work out cheaper, or a pay on completion option (NO SALE-NO FEE).  Please see our price plans for further information.

There are a few reasons for our low prices.

We do not have the expense of a high street shop that has huge cost implications, and we’re able to pass those savings on in a way that traditional agents can’t. At present, we are not yet required to be VAT registered, so that means that you will save even more on your fees! We also do not have an “upper chain of command” with area managers and managing directors all wanting a slice from your fee.

Whichever option you chose, you can make HUGE savings on your fees compared to the traditional fee structure used by high street estate agents!

Yes indeed, we only recommend partner companies that have a proven history with us. We can introduce a mortgage advisor and or solicitor to you if required, and leave you to decide whether you’d like to use them. We only recommend partner companies that we believe offer the very highest levels of customer service.

Our advisors are able to take your request 24 HOURS a day, 7 DAYS a week.